What We Collect and Why It Matters
We collect the information you provide when registering — your name, email address, phone number and the payment method you choose for your account. If you fund your account via bKash, Nagad or Rocket, we record the transaction reference and wallet number to verify the deposit
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cleared correctly and to match withdrawals back to the same account. We do not store your mobile banking PIN or full wallet credentials at any point. Beyond registration details, we log device and session data — browser type, IP address and timestamps — to detect unusual
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access and protect your account from unauthorised login attempts. This data is also used to improve how the platform loads on mobile, since most accounts in Bangladesh are accessed from phones. We may share limited data with payment processors (specifically the rails that power bKash, Nagad
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and Rocket settlement) and with regulatory bodies if required by applicable law. We do not sell your personal data to advertisers or unaffiliated third parties. Retention periods are tied to account activity — active accounts retain full records; closed accounts are held for a period required
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by applicable law before being deleted. Availability of our services depends on your local law and the eligible regions we support.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.